Shipping policy
Processing Time:
- Orders are processed within 1-5 business days (Monday to Friday, excluding holidays).
Shipping Rates and Methods:
- We ship using either Canada Post/ USPS, Purolator or UPS courier services.
- Expedited shipping options are available if you email us: info@dickinsonmarine.com
Shipping Confirmation and Tracking:
- Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
- Please allow up to 24 hours for tracking information to update in the carrier’s system.
Order Tracking:
- You can track your order using the tracking number provided in your shipping confirmation email.
Shipping Delays:
- Please note that shipping delays may occur with the courier due to unforeseen circumstances. Dickinson does not take responsibility for shipping delays beyond our control.
Shipping Charges:
- Shipping charges are non-refundable except in cases where we have made an error in shipment.
- Any additional customs duties or taxes for international shipments are the responsibility of the customer.